Been fighting with an older, less modern, machine for years. My wife calls it "a classic". This has been a great upgrade! The manual is very understandable and includes just about everything it should. The operation is smooth and quiet and has made our large projects much easier. We've been sewing through heaving screen material (8 layers) and NRS cam straps. The programmable back-pedal is an amazing feature. Great buy all around.

Bought for my daughter. She absolutely loves it!! She sews on it almost constantly! She’s amazed at how easy different fabrics can be sewn on it her other machine couldn’t handle. She has made so many wonderful things on this machine! Best thing I’ve gotten her ever!!

Item arrived on time, complete in a well packaged and sealed box. Read the manual and watched video before installing and turning on. Unfortunately, the automatic needle threader does not engage and “swing” correctly. I’ve been sewing over 55 years now so the malfunctioning automatic needle threader is not a deal breaker for me. I am disappointed it doesn’t work brand new out of the box (thus the 4 star rating instead of 5). My less expensive Bernette and Brother sewing machines have auto needle threaders that have always worked for me.I’ve been testing out the other features, and so far it is working as expected. I have a computerized Bernina (older model 1130), Bernette B37, and Brother XR 1355.I purchased this Juki DX5 mainly for the box feed system (which I always wanted to try), automatic cutting feature, pressure foot tension knob, and one touch lever to switch the cover plate for straight stitching. All these features seem to be functioning fine.My Bernina 1130 still tops my list for stability, strength, and stitch quality, but the Juki has a lot of additional features that I am beginning to love.The Juki DX5 operates like the Bernette B37, but I think the design and functionality of the Juki DX5 are more intuitive and easier to use. The instruction manual is well written but the bobbin size stated in the manual does not match the actual bobbins that were included with the machine.I’ll continue to test and sew on the Juki, and am happy I chose it instead of the Bernette B38 (almost purchased instead of the DX5).I will update this review if I find additional issues other than the automatic needle threader.Update: After “playing” with the needle threader mechanism and parts, it now works!!!! Yay!

My Juki had a problem with the bobbin case, it is still under warranty. Amazon customer service say they will refund the machine but have no replacement. I am in the middle of making a quilt so need a new bobbin case, Amazon sell the part I need but will not let me have one unless I buy it for £50.00. So what is the point of a warranty if it does not cover parts. I contacted Juki and they say the warranty is issued by the seller. So I have to save up now to get the part I need. This is so unfair.

Ich hatte vorher Kontakt mit dem Anbieter Senci aufgenommen , um offene Fragen vor der Bestellung zu klären. Ich mus sagen, Top Anbieter mit einem absolut freundlichem und schnellem Support. Bin sehr zufrieden gewesen. Was die Nähmaschine betrifft, habe ich als Geburtstaggeschenk für meine Frau gekauft. Sie ist gelernte Schneiderin, allerdings heute nur noch als Hobby Schneiderin. Sie hat davor 2 andere Nähmaschinen gehabt, beides Marken, aber die Juki hat sie nicht nur vollkommen überzeugt, sie ist absolut begeistert über die Juki DX 5. Es gibt nichts was die Nähmaschine nicht erfüllt, auf jeden Fall ihre Ansprüche betrifft. Das einzige woran sie sich gewöhnen muss ist die vollkommen digitalisierte Bedienung. Aber dafür gibt es ein Lern CD, die sie sich auch schon angeschaut hat und in Youtube gibt sehr viel Videos für die DX5. Nach einem Tag lernen hat sie bereits begonnen Kleider zu Nahen bzw anzupassen. Ich freue mich auf die Maschine auch, weil sie extrem leise ist, leiser als die vorherigen Nähmaschinen, die sie hatte. Ich kann auch meine Frau als Expertin die Nähmaschine JUKI DX5 mit gutem Gewissen empfehlen. Support ist super, Nähmaschine absolut Top.

Firstly Amazon Customer service were outstanding in dealing with my issues and I was able to return the machine and get my refund with little problem. Thanks for that.Secondly this machine is several hundred pounds cheaper bought from Amazon than any other vendor in the UK however there are issues as stated in the headline. It is a 120 volt machine and you will need to buy a 240/120 volt stepdown transformer before you use it. Not a problem as long as you are aware of it and there are plenty of suitable tarnsformers available from Amazon.Thirdly, the guarantee will not be honoured by Juki UK as the machine is bought from the U.S. and Juki U.S. wont honour the guarantee either because the machine was in the U.K.My wife is a expert seamstress and has been sewing for many years and this was to be the machine of her dreams. Sadly it had intermittant problems, probably not too serious but as there was no guarantee she would not let me "take a look at it". The problem, incidently was what she called "looping" which meant the sewing on the underside of the material was not complete and stitches were dropped.She tried everything to rectify it but to no avail.We decided to return the machine as no one would "take a look" either and as I said before Amazon Customer Service were excellent in helping us to do this and my refund was honoured completely too.Finally, when the machine was not misbehaving my wife was extremely happy with the quality and features of the machine. The best she has ever used.

Auch wenn die Maschine aus China kommt, wäre es Kundenfrundlich, wenn die Betriebsanleitung in Deutsch wäre und ich nicht nochmal 30,00 Euro dafür ausgeben müsste.